Effective date: 19 May 2026

1. Data Controller

This website is operated by:

Iorgu Iulian David (Autónomo)
Calle Ronda Norte 134 1F
03320 Torrellano, Alicante
Spain
Email: contact@airparkelite.com

For any questions regarding this Privacy Policy or your personal data, please contact us at the email above.

2. Information We Collect

We collect and process the following personal data when you use our services:

Full name (if provided)
Email address
Phone number
Vehicle registration number
Booking details (dates, times, service selection)
Payment confirmation details (processed securely via Stripe)
Technical data such as IP address and browser information

We do not store full credit or debit card details on our servers.

3. How We Use Your Data

We use your personal data for the following purposes:

To manage and confirm parking reservations
To provide meet & greet and parking services
To communicate with you regarding your booking
To process payments securely
To comply with legal and tax obligations
To improve and secure our website and services

4. Legal Basis for Processing

We process your data under the following legal bases:

Performance of a contract (booking and service provision)
Legal obligations (accounting, tax compliance)
Legitimate interest (service improvement and fraud prevention)
Consent (marketing and advertising cookies via Google Ads)

5. Third-Party Services

We use trusted third-party providers to operate our services:

Parkflow (Booking System)

Our booking system is provided by Parkflow.
All reservations are processed through their embedded widget. Their privacy policy applies to the data processed through their system.

Stripe (Payments)

Payments are securely processed by Stripe.
We do not store or have access to your full payment card details. Stripe acts as an independent data processor.

Google Ads

We use Google Ads for advertising and conversion tracking.
This may involve cookies and similar technologies, only activated with your consent.

6. Cookies and Tracking Technologies

We use cookies to:

Ensure website functionality
Analyze website performance
Measure advertising effectiveness (Google Ads)
Improve user experience

Non-essential cookies (such as marketing cookies) are only activated after your explicit consent.

For more details, please refer to our Cookie Policy.

7. CCTV Surveillance

For security and fraud prevention purposes, CCTV cameras are in operation at our parking facilities.

The recordings are used exclusively for:

Security monitoring
Crime prevention
Incident investigation

Footage is stored securely and only accessed when necessary. It is retained for a limited period and then automatically deleted unless required for legal purposes.

8. Data Retention

We retain personal data only as long as necessary:

Booking and transaction data: up to 5 years (legal/tax requirements in Spain)
CCTV footage: limited retention period (typically 7–30 days unless needed for investigation)
Marketing consent data: until withdrawn

9. Your Rights (GDPR)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, contact us at contact@airparkelite.com.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

10. International Data Transfers

Some of our service providers (such as Stripe and Google) may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards such as Standard Contractual Clauses are applied.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with a revised effective date.

12. Contact

If you have any questions about this Privacy Policy or your personal data, you can contact us:

📧 contact@airparkelite.com